Apr 18, 2024  
2022-2023 William R. Kellett School of Undergraduate and Graduate Studies Academic Catalog 
    
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2022-2023 William R. Kellett School of Undergraduate and Graduate Studies Academic Catalog [ARCHIVED CATALOG]

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COM 235 - Communication, Conflict, & Negotiation

Semester Hours: 3
This course examines communication’s role in effective conflict management and negotiation within organizational, consumer, interpersonal, and public contexts. Topics include the nature of conflict; emotions in conflict; power; negotiation; goal attainment; conflict styles; competitive and collaborative strategies & tactics; third-party intervention; and mediation.

Pre-requisites: none.


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