Billing and Payments

Billing and Payments

Electronic Billing

• Lakeland University uses electronic billing (e-bill) as its official billing method.
• Students are responsible for viewing and paying their student account e-bill by the scheduled due dates prior to each term.
• Failure to review e-bills does not constitute a valid reason for not paying a bill on time.
• E-bills and monthly statements can be found on CASHNet (Transact) through my.lakeland.edu on the student accounts page.

Preliminary Billing

• Lakeland issues preliminary bills for each term approximately one (1) month prior to the due date.
  • These bills include preliminary charges and anticipated aid based on the student’s program, registration, and room and board selections at the time of the billing.
  • These preliminary bills are subject to change based on modifications made to any of the above selections or financial aid.
• Students should pay the charges shown on the preliminary billing prior to the scheduled payment due dates.
• It is also encouraged that students continue to check their student account balance to review any charges or credits added to the account after the payment due date.

Financial Agreement & Disclosure Statement

• As part of the registration process each semester, all students are required to electronically sign a Lakeland University Financial Agreement & Disclosure Agreement. 
• If the student is under 18 years of age, this agreement must be printed and signed by a parent or guardian.
• The agreement is available for review on the Student Accounts page of my.lakeland.edu.
• Please review this document carefully as students are held responsible for the terms of this agreement.

Payment Schedule

The balance, less any anticipated aid, is due in full, or an official approved university payment plan must be in place, per the schedule below* regardless of course start date: 

• Fall – August 15 
• Spring – January 15 
• Summer – May 15 

Payment is due on the 15th regardless of whether the 15th falls on a weekend or holiday.

• Students whose balances are not paid in full on or before the published due dates OR are not enrolled in an approved university payment plan may be administratively withdrawn from courses.
• If the balance remains unpaid after financial aid has been disbursed, the student will also be prohibited from enrolling in additional academic terms or obtaining a diploma until the balance has been resolved.
• Unless a student is on an approved university payment plan, a finance charge of a monthly periodic rate of 1.5% (annual percentage rate of 18%) will be added to the student’s account for each month the balance remains unpaid according to the adjusted balance.
• The adjusted balance is equal to the prior balance shown on the monthly statement less any payments and credits received before the last business day of the month.
• If the current balance shown on the monthly statement is paid before the last business day of the month, the student will not incur a finance charge.

University Payment Options

The following options are available for payment of tuition, fees, room and board, and other charges due to the university each term:

Payment in Full

• Students may pay their full accounts balance in accordance with the schedule listed above.
• Students utilizing this payment option should still review their account balance online monthly to ensure there are no additional charges or credits after payment.
• International Students on an F1 Visa are required to pay the full balance by the first day of the term and are not eligible for a payment plan.

The Four-Month Plan

• Students taking Fall, Spring, and/or Summer courses can utilize this plan to pay their balance online on CASHNet (Transact) in four (4) payments.
• Cashnet breaks up tuition, fees, and charges into 1/4 payments.
• Payment amounts are also automatically adjusted if any charges or credits are added after enrollment. 
• A $35 fee is required at the time of enrollment.

Payments are due according to the following schedule:

Financial Aid 

Students requesting financial aid to help cover their balance must complete both the Lakeland University Financial Aid Application and the Free Application for Federal Student Aid (FAFSA) to be eligible for institutional, state, and federal financial aid programs and loans.

• These aid types will only be credited to a student’s account if all application forms are completed, signed, approved, and all required documents received.
• Any financial aid awarded will be credited to the student’s account and listed on invoices and statements.
• Finance charges may be incurred if all steps are not completed in full prior to the scheduled payment due dates.   

Additional Aid

Financial aid is based on a student’s FAFSA and LU Financial Aid Application and does not always cover the full balance owed.

If additional aid is needed, a parent/guardian can apply for the Federal Parent Plus and/or students may apply for an outside scholarship or alternative/bank sponsored loan.

• Federal Parent PLUS Loan: This Federally sponsored loan program allows parents to borrow money for their child’s educational costs.
  • Parents can apply for instant pre-approval online on the FAFSA website using their FSAID.  
• If the application is approved, the Financial Aid and Educational Funding Office will certify the PLUS Loan. 
• If a parent is denied a PLUS loan due to credit, a parent can appeal the decision, apply for the loan with an endorser, OR, if left as denied, the student becomes eligible for an additional Federal Direct Unsubsidized Loan (Maximum: $4000-Freshman/Sophomore; $5000 Junior/Senior).
• A revised financial aid offer for the student will be completed and sent to the student for acceptance. 

Outside Scholarships: A scholarship is money earned to help pay for education expenses that do not need to be repaid.

• There are many scholarship opportunities available through local communities and outside organizations.
• Information about scholarships can be found on my.lakeland.edu under the financial aid or student accounts page.
• All outside scholarships must be reported to the financial aid office so they can be included in the student’s financial aid package. 

Alternative/Bank Sponsored Loans: Non-federal educational loans are available through various national lending institutions.

• Minimum and maximum amounts to borrow may vary by program, but all require a satisfactory credit history for approval.
• Applications are available online on their individual websites or on FASTChoice.
• FASTChoice provides valuable information about alternative loans (Borrower Essentials) allowing students to compare the lenders and apply online. 

More information about Lakeland University Financial Aid is available in the Financial Aid section of this catalog, through the Financial Aid and Educational Funding Office, or the Bursar’s Office. 

Deferred Payment Plans 

Employer Reimbursement 

• Students who receive a tuition reimbursement benefit from an employer must complete the Employer Reimbursement Application and pay a fee for the credits covered before each semester starts.
• Allows the student to defer full payment up to 45 days following the end of the term.
• Does not cover fees, room, or board.
• Applications are only considered complete if both form and fee are submitted.
  • The form can be found on the Student Accounts page of my.lakeland.edu and the fee can be paid on Cashnet (Transact) or through the business office.  

Veteran’s Administration (VA) Benefit 

• Veterans who wish to receive educational benefits under the Veterans Administration Program should contact their local VA Office for details regarding eligibility.
• Once admitted to Lakeland University, and each semester thereafter, veterans must notify Lakeland’s Veterans Coordinator of their course enrollment.
• A student approved for military benefits by Lakeland’s Veterans Coordinator can carry the balance until the last day of the term without accruing finance charges. 

Third Party or Company Voucher 

• Students who receive a payment benefit from a third party, sponsor, or other outside company can provide a written letter of commitment/voucher from that company/third party prior to the start of the term.
• The student’s payment for the amount specified in the letter/voucher will then be deferred per the terms of the voucher (usually until the end of the term).
• While payment is deferred, it is important to note that the student is still responsible for all charges on their student account.
• If the voucher remains unpaid by the end of term, it is the student’s responsibility to either secure payment from the company or remit payment in full. 

Lakeland Staff & Faculty Tuition Remission 

• Employees or dependent(s) of employees of Lakeland University may qualify for this benefit depending on terms of employment.
  • Does not cover fees, room, or board.
• Each semester an employee (or dependent) is enrolled must submit the Tuition Remission Form before Add/Drop requesting credits to be covered.
  • Any forms submitted after add/drop will be assessed the finance charges for late payment. 
• Employees (or dependents) enrolling in the Undergraduate Program must also complete the Free Application for Federal Student Aid (FAFSA) for the tuition remission to be approved. 
• Graduate Program tuition remission has employee tax implications for courses taken by spouses/dependents.
  • This benefit is considered taxable income to the employee in the semester earned and will be applied as such via payroll, directly affecting withholding taxes.  
• If applicable, payment or a payment plan for any additional charges not covered by the deferment programs are due by the tuition and fees due date.  

How to Pay

There are four (4) ways students can pay their bill

Online via Transact Campus (CASHNet) 

• Log on to my.lakeland.edu 
• Find Quick Links on the left-hand side 
• Click Student Accounts 
• Find “Go to Cashnet” under Cashnet section 
• Select Make a Payment**  

Phone at 920-565-1027 Ext 2223** 

Mail check or money order to: 

Lakeland University 
Business Office 
W3718 South Drive 
Plymouth, WI  53073 

In-Person at the Business Office in William A. Krueger Hall

• Credit Card Processing Fees: A 3% card processing fee is charged for all card transactions online, in person, and over the phone. 
• Students can avoid the fee by paying on Cashnet via an ACH transaction, mailing in a check or money order, or paying in-person with a debit card, check, or cash. 
• A debit card will still incur a fee online as there is no way to enter a pin. 
• Students can set up ACH payments on Cashnet by clicking “Go To Cashnet”, My Account, Add a Payment Method, Select Bank Account, and then entering banking information.  

Miscellaneous Charges and Balances 

• Students should pay for fines and other miscellaneous charges within 30 days of the date incurred.
• Accounts must be fully paid before students are eligible to enroll in classes in the following term. 

Unpaid and Overdue Balances: 

• Any student who has unpaid balances from a prior term, is missing financial aid paperwork, or does not remit payment in accordance with the terms of the payment options above may be administratively withdrawn from the university.
• Unpaid account balances will, also, result in the inability to register for subsequent terms, diploma holds, late payment finance charges, and on campus residents will not be eligible to request a room upgrade through Housing, except in cases of approved medical accommodations by our ADA Coordinator. 
• If a student wishes to return for subsequent semesters, the account balance must be paid in full to be eligible to register.

Any student incurring financial difficulties is encouraged to meet with Lakeland University’s Financial Aid and Educational Funding Office or Bursar’s Office.